Problem: The client is experiencing issues with translating ACF (Advanced Custom Fields) field data into other languages, even though they have installed the "Advanced Custom Fields Multilingual" plugin. Solution: First, ensure that the ACF Multilingual plugin is active on your site. If it's not, you can install and activate it from Plugins > Add New > Commercial tab. Once activated, navigate to ACF > Custom Fields, open the field group, and configure the translation options for the field group according to your needs. For detailed guidance on setting the translation options, visit setting field group translation options. If you choose the "Expert" translation option, remember to set each field you want to translate to "Translate." After configuring the settings, make a minor change to the default page containing the ACF fields and save it. Then, update the translation. This should make the data available for translation in the editor.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: The client is experiencing issues with button URLs not automatically changing to match the language version of the page when switching from English to another language, such as Spanish. Solution: We recommend the following steps to resolve the issue: 1. Add the following XML in WPML >> Settings > Custom XML Configuration section:
2. Open the default language page (e.g., "Fleet management software") in Edit mode. 3. Make a small change, such as adding a + sign in the page title. 4. Update the page by pressing the "Update" button. 5. Remove the small change made in step 3. 6. Update the page again. 7. Open the translated Spanish page in WPML Translation Editor, search for the button URLs, add translations, and press the Complete Translation button.
Please try these steps on your live site and let us know how it goes. If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is experiencing an issue where the translation of the 'Contact Us' page using WPML Advanced Translation Editor is stuck at 93% completion, with no visible errors or missing content. Solution: To resolve this, we recommend the following steps: 1. If you wish to translate pages independently: - Disable the WPML Translation Editor for the page from the Languages metabox. - Click on the secondary language pages icon to open it in the default WP Editor. - Click on the "Translate Independently" button. 2. To complete the translation using Advanced Translation Editor: - Enable the WPML Translation Editor for that page. - Open the Spanish language page in Advanced Translation Editor. - Click on the settings icon from the top right corner of the page. - Choose the Previous version of ATE temporarily. - Complete the translation of the two attributes. - Switch back to the new version of ATE and press the 'Complete Translation' button.
This should allow you to complete the translation of the contact page in the Spanish language. For issues related to translating button URLs, please refer to a separate support ticket: https://wpml.org/forums/topic/button-link-translation-issues/
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at https://wpml.org/forums/.
Problem: You are experiencing an issue where your homepage redirects to the English version when you attempt to view it in Spanish after activating the Spanish language with the WPML plugin. This problem only occurs on the homepage, while other pages switch languages correctly. Solution: We recommend checking if the homepage is correctly translated and if the translation is published. Additionally, you should re-save the permalinks to ensure all changes are refreshed after installing WPML. If these steps do not resolve the issue, it might be due to other configuration settings or conflicts.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
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