Problem: You are experiencing an issue with the WPML Translation Dashboard where the 'Words to translate' spinner never resolves, and the browser DevTools shows a 500 Internal Server Error for the endpoint '/wp-json/wpml/v1/get-words-to-translate-for-items'. Other related WPML REST endpoints function correctly. This problem persists despite extensive troubleshooting, including disabling plugins, switching themes, and disabling security measures. Solution: We have addressed a similar issue in a recent support forum post. We recommend checking the solution provided there to resolve the REST API 500 error. Please visit the following link for detailed instructions: WPML support forum post.
If this solution does not apply to your case, or if it seems outdated, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also contact us directly through the WPML support forum.
