Problem: The client is experiencing an issue where the formal language in the English version of a webpage is being translated as informal in the Spanish version using the Advanced Translation Editor. Additionally, when updating dates in the Spanish version, the text reverts to informal language. Solution: If you're encountering similar issues with the formality of translations, we recommend checking the translation engine settings in WPML. For instance, if you are using DEEPL as your translation engine and it supports your language, you can specify the desired level of formality directly in the WPML settings. This adjustment will help maintain the 'formal-you' in translations, even when updating dates.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client is unable to automatically translate button URLs on their website using WPML. Despite setting the links directly and using various WPML tools like re-saving permalinks, deleting WPML cache, and scanning and adjusting links, the URLs are not appearing in the WPML Advanced editor for translation. Solution: We recommend the following steps to address the issue: 1. Ensure that the target page of the button URL (Page A) is translated before translating the page with the button (Page B). 2. After translating Page A, go to WPML > Settings > Translate Link Targets to force WPML to recognize and translate the button URL. 3. Alternatively, make a minor modification to Page B and retranslate it. This should allow WPML to automatically create the translated link. If these steps do not resolve the issue, we suggest removing any custom configurations related to this problem and testing again to see if the issue is workflow-related.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
