Problem: The client was unable to translate a widget on their multilingual site. Despite adding the widget multiple times and translating it via WPML's String Translation, the widget content was only displaying in Greek, regardless of the language selected. Solution: We took several steps to resolve the issue: 1. We ensured that the 'text_admin' string was registered in WPML's String Translation. 2. We resaved the German translation by adding a space and then removing it. 3. We resaved the page translation, even though the content was not directly from the page itself. 4. Finally, we purged the cache to ensure that the changes took effect.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: The client was unable to see translations for a specific widget in the language switcher, despite having translated the widget and other content. The widget content was only displaying in Greek, regardless of the selected language. Solution: We suggested several steps to resolve the issue: 1. Ensure that translations are not saved in 'Draft' mode and apply any pending translation reviews in bulk via WPML > Translations. 2. Assign the widgets to 'All languages' and use WPML > String Translation to translate them. More details can be found here: Translating Widgets Using String Translation 3. Increase the WordPress memory limit to at least 256MB by adding the following code to the wp-config.php file:
define ('WP_MEMORY_LIMIT', '256M');
This code should be placed just before the comment:
// That's all, stop editing! Happy blogging.
4. After increasing the memory limit, save the widget settings again and check if the issue is resolved.
If these steps do not resolve the issue or if the solution becomes outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
