Problem: You are experiencing an issue where changes to a button URL do not persist after saving. Specifically, when you attempt to change the URL, it reverts back to the previous value automatically, despite showing a revision with the new URL. Solution: This problem is not related to a 'revision overwrite' but rather to the permalink structure and the behavior of a multisite-activated plugin that controls custom rules. Here's what you can do: 1. Ensure that the URL you are trying to use matches the one returned by the language switcher, which should be:
2. Be aware that WordPress does not allow duplicate slugs, hence the automatic addition of '-en' to your URL. If you manually change the slug, WordPress skips the validation process, which might not trigger an error but can lead to unexpected behavior. 3. Check the custom rules and modifications controlled by the multisite-activated plugin here: Plugin Settings
If this solution does not resolve your issue or seems irrelevant due to updates or differences in your setup, we recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML Support Forum.
You are trying to edit a link in a button using the Gutenberg editor, but after saving and reloading the page, the URL unexpectedly changes to include '-2'. This issue does not occur when WPML is deactivated.
Solution:
The issue was due to an old entry in the database where the post_name in the wp_posts table was incorrectly set. We corrected this by updating the database entry to the correct post_name. You can apply a similar fix by running the following SQL command in your database:
UPDATE `wp_posts` SET `post_name` = 'desired-post-name' WHERE `wp_posts`.`ID` = your_post_id;
Replace 'desired-post-name' with the correct name of your post and 'your_post_id' with the ID of the post you are updating.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.
It was a custom code issue. In general to troubleshoot such issues try the conflict test below:
- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Yoast seo, WPML and WPML add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.
