Problem: If you're experiencing issues with translating WooCommerce products using WPML, where clicking 'Translate product' results in an error message 'Sorry, you are not allowed to access this page', and a fatal error when accessing the Status field, we have a solution for you. Solution: First, ensure you have a full backup of your website. Then, follow these steps: * Step 1: Create a new temporary admin user and test if the issue persists with this new account. If the new admin can translate products without the error, the issue might be related to role/capabilities problems on the original account. * Step 2: If the problem continues, temporarily reset WPML capabilities by adding the following code to your child theme's functions.php:
function wpmlsupp_reset_wpml_capabilities_custom() {<br /> if (function_exists('icl_enable_capabilities')) {<br /> icl_enable_capabilities();<br /> }<br />}<br />add_action('shutdown', 'wpmlsupp_reset_wpml_capabilities_custom');
Load any admin page once to trigger the function, then immediately remove the snippet. Clear any server/plugin caches, log out, and log in again. Test by navigating to WooCommerce → WooCommerce Multilingual & Multicurrency → Products and clicking 'Translate product'. * Step 3: If the issue persists, check for compatibility conflicts by disabling all plugins except WooCommerce and WPML-related ones, and switch to a default WordPress theme like Twenty Twenty-five to see if the issue resolves.
If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
