Problem: The client is unable to translate certain elements on their website, including a sidebar created with the Visual Sidebar Editor plugin for WPBakery Visual Composer, the word 'Recommended' within that sidebar, the YARP plugin for related posts, and the theme's comment section. Solution: For the comment section translation: 1. Navigate to WPML > Theme and Plugins Localization. 2. Click to scan the theme. 3. Search for the desired strings within the 'huber' domain. 4. Translate the found strings.
For the sidebar and other elements that are not translatable via strings, we recommend reaching out to us for further assistance. If this solution doesn't look relevant, please open a new support ticket.
Problem: The client's log file is full of database errors indicating 'Duplicate entry' issues, and the server was overloaded, with CPU usage at 100%. The client also mentioned that they are unable to access the Translation Management tab and encountered an error 500 when trying to filter to posts. Solution: IThis is caused by a known error:
WordPress database error Duplicate entry. You can try running this query and see if it helps
DELETE FROM `wp_postmeta`
WHERE `meta_key` = '_icl_lang_duplicate_of';
DELETE FROM `wp_icl_translations`
WHERE `language_code` = '';
Problem:
How can our translation manager get to Taxonomy translation tab to translate all the categories? He doesn't have the rights to get there. And doing it in the Categories in the WP administration is not good... Solution:
One possibility would be to make the user role of this translation manager as an 'Editor'. Since WPML 4.6.7 the editor role now has the capability to edit all translation (including taxonomies) which was possible only with admin roles before this WPML version.
