Problem: The client is trying to translate a page using WPML and Elementor, specifically the 'Flip Box' widget, but the URL field is not appearing in the Advanced Translation Editor. Solution: We recommend the following steps to translate the internal URLs automatically: 1. Remove the XML from WPML >> Settings > Custom XML Configuration section as the Flip Box widget is already compatible with the WPML Translation Editor. 2. Open the default language test page in Elementor. 3. Click on the 'Dynamic Tags' option. 4. Select the 'Internal URL' option. 5. From the Type dropdown, choose 'Content'. 6. Type the page URL in the search box and select the page to use for the link. 7. Update the page in Elementor. 8. Update the page in the default WP Editor. This should automatically show the correct translation on the frontend without manual additions.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is unable to translate references on their website using WPML with the Premium Addons for Elementor. The references are displayed in Danish instead of English. Solution: We modified the XML configuration for the Elementor widget used by the client. Here is the updated XML configuration:
<wpml-config><br /> <elementor-widgets><br /> <widget name="premium-addon-testimonials"><br /> <fields><br /> <field>premium_testimonial_person_name</field><br /> <field>premium_testimonial_company_name</field><br /> <field editor_type="VISUAL">premium_testimonial_content</field><br /> <field>heading</field><br /> </fields><br /> <fields-in-item items_of="multiple_testimonials"><br /> <field>person_name</field><br /> <field>company_name</field><br /> <field>heading</field><br /> <field editor_type="VISUAL">content</field><br /> </fields-in-item><br /> </widget><br /> <elementor-widgets><br /></wpml-config><br />We asked the client to check if the translated page now displays correctly.<br /><br />If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at <a href="https://wpml.org/known-issues/">https://wpml.org/known-issues/</a>, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at <a href="https://wpml.org/forums/forum/english-support/">WPML Support Forum</a>.
Problem: The client was experiencing an issue where translated posts were displaying as blank pages. When deactivating the Elementor plugin, the content would appear again. The content was not visible inside the Elementor page builder, although the widgets were visible in the navigator. Solution: We checked the translated Elementor single template and discovered that it was hidden on all devices. We made the necessary adjustments to ensure that the template is visible. We recommend the client to verify if the issue is resolved by checking the page.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket for further assistance.
