Problem: After going live, the WordPress backend is not working, and renaming the WPML plugin folder is necessary to gain access due to a fatal error. Solution: If you're experiencing this issue, we recommend that you first create a full backup of your website. Then, you should delete the option named
WPML(logs)
from the
wp_options
table in your database. This action has been confirmed by our developers to resolve the issue and allow WPML to run smoothly.
If this solution does not apply to your situation, or if it seems outdated, please check the related known issues and verify that you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket with us for further assistance. You can do so at our support forum.
