Problem: The client added an English (EN) language version to their website, with Lithuanian (LT) as the main language. When switching to the EN version, images in the halls pop-up were not displaying unless the WPML admin cookie was set to EN. The images are managed using the ACF gallery field. Solution: We recommended enabling the Language Cookie to support AJAX filtering in the WPML settings. This can be done by navigating to WPML->Languages and enabling the 'Language Cookie to Support AJAX Filtering' option. For more details, visit Enabling Language Cookie to Support AJAX Filtering. We also clarified that the 'wp-wpml_current_admin_language_' cookie is only relevant when logged in and does not affect site visitors. Instead, the 'wp-wpml_current_language' cookie should ensure images display correctly. We suggested checking if any custom code might be interfering with this cookie and comparing the theme with another site using the same theme to identify any discrepancies.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.
