milesV

Problem:
You are trying to migrate your WPML work from a development site to a production site and encountered an error stating that WPML was unable to connect the old and new URLs to share automatic translation credits.
Solution:
First, you need to update your live site with a new site key. We recommend following the instructions provided in the WPML banner or visiting the documentation on how to handle site registration issues at https://wpml.org/faq/how-to-remove-the-this-site-is-registered-on-wpml-org-as-a-development-site-notice/.
Next, ensure that you click the 'Check for updates' button in Plugins → Add Plugins, Commercial tab, to refresh your site's connection with WPML's servers.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.