Problem: The client was unable to translate their Gutenberg header, and when switching languages, the header displayed an outdated version of the design. Solution: We found that there were duplicate headers listed in WPML > Translation Management. To resolve this, we: 1. Access the database and remove all duplicate headers, ensuring only one header remained. 2. Update the header and sent it for translation via WPML > Translation Management. 3. Translate the header in WPML > Translations. We confirmed that these steps resolved the issue through a video demonstration, where changes to the header's image width were correctly updated in the translation.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/.
