Ensure you have updated to the latest versions of WPML (4.7.6 series) and WooCommerce after a full site backup. You can check for updates in Plugins >> Add New >> Commercial tab by clicking on the *Check for updates* button. Also, verify that the WooCommerce Multilingual plugin is activated, as it is essential for translating WooCommerce functionalities:
After these steps, clear all types of caches and check if the issue persists.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket with us for further assistance.
