Problem: The client was unable to see changes on the translated WooCommerce homepage using WPML. The issue was that the translated content did not appear as expected, and there were concerns about the WP memory limit. Solution: 1. We suggested checking the site from a different browser or device to rule out caching issues. 2. We recommended increasing the WP memory limit by adding the following lines to the wp-config.php file:
3. We identified that the content for the Shop page was actually being controlled from Appearance > Elements, not from the standard page backend. We advised the client to check if there was a translation for the Shop page and to duplicate it into Dutch using WPML > Translation Management.
Please note that this solution might be outdated or not applicable to your specific case. If these steps do not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: The client needed to translate 'updated on' and 'written by' in every blog post on their website.
Solution: We recommended the following steps to translate these elements: 1. Go to edit the element in the default language. 2. From the sidebar, in the Language section, under the Translations subsection, select WordPress Editor. 3. Click the + sign to add a translation (or the pencil to edit an existing translation). 4. If adding for the first time, select 'Copy content from English' to copy all content already designed in the default language. 5. If you prefer not to copy, you can design a new version (even using an entirely different design for the translated version). 6. When adding your element, for example, a 'Headline' block in this case to show the date or 'written by', remember to use translated text for the labels. 7. Save and publish the translated version. For more detailed information, you may check this guide: Using different translation editors for different pages.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: You are trying to translate a pop-up from the Gift Hunt plugin on your site but cannot find where to do this. Solution: We could not find information confirming whether the Gift Hunt plugin is compatible with WPML. We recommend contacting the Gift Hunt support team to verify this. If they confirm compatibility, ask them for the steps to translate the pop-up. You can reach them at hello@gifthuntplugin.com or on their WordPress support page at https://wordpress.org/support/plugin/gift-hunt/. If you receive helpful information, please share it with us in this ticket to assist others facing the same issue.
If this solution does not apply to your case, or if it becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, please open a new support ticket at WPML support forum.
