Problem: You are experiencing a 404 error when trying to access the WPML plugin's main menu at wp-admin/tm/menu/main.php after upgrading to version 4.7.2. Solution: We recommend checking the specific errata page related to this issue. It appears that this problem might be documented and a solution or workaround could be available. Please visit the following link for more details: WPML Errata Page.
If this solution does not resolve your issue or seems irrelevant due to it being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML Support Forum.
Problem: The client is preparing the translation of a page and encounters an issue where a suffix '-2' is added to the permalink for one of the languages, resulting in incorrect URLs like /data-trends-report-2/?lang=de. Solution: This issue might be due to WordPress's default behavior where it adds '-2' to avoid URL duplication. Possible causes include a deleted translation still in the WordPress 'trash', another page using the same URL, or caching issues. To resolve this, we recommend: 1. Switch the language from the top black bar in the backend of the site. 2. Navigate to Pages, hover over the translated version, and select 'quick edit'. 3. Manually update the URL. If this solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance at WPML support forum.
