peterS-184

Problem:
The client is unable to find HTML elements for translation in the String Translations section of the Flatsome theme.
Solution:
1. We recommend enabling the "Look for strings while pages are rendered" option in WPML > String Translation. After checking this option, visit the front-end page where the string appears, then return to WPML > String Translation to search for the string.
2. If the string is still not found, it may be registered as an admin text. Follow the instructions provided in our documentation to find and translate admin text strings: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

If these steps do not resolve the issue, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please contact us on the WPML support forum: https://wpml.org/forums/forum/english-support/