Problem: You are trying to re-register your website on WPML after it had been unregistered for some time. In the WPML support section of the WordPress backoffice, you keep receiving a message to prolong your account, despite having a lifetime account. Solution: First, please follow these steps: 1. Navigate to WP Dashboard Menu >> Updates. 2. Click the "Check again" link. 3. Go to Plugins >> Add New Plugin > Commercial tab and click on the “Check my order status” button (if available). If the issue persists, try the following steps: 1. Edit the 'wp-config.php' file in your WordPress installation. 2. Insert the following line of code right above the line that reads "/* That's all, stop editing! Happy publishing. */":
Make sure to replace 'your-site-key' with the actual site key from your wpml.org account. 3. Visit the Plugins >> Add New Plugin > Commercial tab again to see if the message has been resolved. For more detailed instructions, please visit: https://wpml.org/faq/automatic-wpml-registration-using-php-for-easy-moves-between-production-development-and-staging/ Additionally, ensure to add the newly generated site key in Plugins >> Add New Plugin > Commercial tab to store it in your site's database and avoid future issues.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.
