Problem: The client has automatic translation enabled and noticed that some content was partially translated. They are concerned about whether the whole site was translated properly and are unsure if they can rerun the translator without incurring additional charges, as they have already used a significant amount of credits.
Solution: If you're experiencing partial translations on your site, we recommend the following steps: 1. Edit the post in the default language. 2. Add "V2" to the title and update the post. 3. Remove the "V2" and update the post again. 4. Update the translation using the WPML translation editor. Before performing these steps, ensure you go to WPML -> Settings and select the "Translate what you choose" mode.
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, do not hesitate to open a new support ticket. You can do so by visiting the WPML support forum.
Problem:
After translating a site using WPML and Elementor, the popups triggered by Elementor's link functionality were not working on the Spanish version of the site.
Solution:
We recommend that you edit the translated page using Elementor to ensure that the translated popup is correctly selected.
If this solution does not apply to your situation, or if it seems outdated, please do not hesitate to open a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can reach out to us on the WPML support forum.
Problem: The client was trying to translate their calendar from The Events Calendar plugin, but encountered an issue where hyperlinks were not working correctly. Specifically, when clicking on ajax links like "Next Events" on the calendar page, the URL was duplicating the slugs, resulting in an incorrect URL format.
If you're experiencing a similar issue, we recommend trying the steps above. However, the solution might be outdated or not applicable to your case. We highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
