Problem: The client reported that the anchor link for 'Contacto' in the Spanish version of their website was not redirecting properly and seemed to be redirecting to the English version instead. Solution: We resolved the issue by translating the menu item URL from the WordPress navigation menu settings. We recommend checking the translated contact menu item on your pages to ensure it redirects correctly. If you're experiencing this issue, we suggest translating the URL for the problematic menu item directly from your WordPress navigation menu settings, which can be accessed here: https://dev.casabrisa.es/wp-admin/nav-menus.php?lang=es.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at our support forum.
Problem: The client is experiencing issues with the WPML plugin not fetching all accommodation English version data for translation into Spanish. Additionally, there is a recurring problem with the contact form, which stops working after previously being resolved by disabling the cache option. Solution: 1) We resolved the contact form issue by translating the global section from which the form originates. We recommend checking if the form now functions correctly on the translated accommodation page. 2) For the calendar issue, we translated the rate for the accommodation type, which was not previously translated. Please verify if the calendar now displays correctly in both languages. 3) For untranslated strings below the calendar, we suggest translating the body templates to resolve this issue.
If these solutions do not resolve your issues or if they seem outdated, we highly recommend opening a new support ticket. Also, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can contact us through the WPML support forum.
