Problem: The client is trying to edit custom CSS for a page in English using the Divi Page Builder, but the changes are not being saved after exiting the builder. WPML does not recognize these CSS strings. Solution: First, ensure that you are editing the page in English directly using the Divi Page Builder and save the changes by clicking the green button in the widget editor. After saving, clear your website's cache, including server-side cache, to see if the translations appear correctly.
If the issue persists, check the WPML settings for custom fields. Go to WPML->Settings->Custom Fields, enable "Show 'Multilingual Content Setup' meta box on post edit screen." Then, in the post editor, scroll to the bottom and click to show hidden system fields. Look for the CSS field, which might be set to 'copy' by default. If found, change its setting to 'copy once' or 'translate'.
If the CSS field is locked (as indicated by a lock icon), it might be restricted by the theme developers. In such a case, go back to WPML->Settings->Custom Fields, search for the CSS field, unlock it by clicking on the lock icon, and set it to 'copy once'. This adjustment should allow you to manually edit the CSS.
If these steps do not resolve your issue, or if the solution becomes outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
Problem: The client is unable to edit conditionals in a translated contact form and is facing an issue with an extra dropdown being created in another form, which copies options from the original dropdown. Additionally, when attempting to review translations, the client is redirected to a preview of the fields instead of the strings. Solution: We suspect this might be a compatibility issue. The client resolved the issue by creating a new contact form in English and adding it only to the English page.
Additionally, to enhance your site's performance, we suggest increasing the WP Memory Limit to 256 MB and the MaxInputVars in your PHP settings to 10000. For more details on increasing memory limits, visit WPML Minimum Requirements and for MaxInputVars, refer to Setting MaxInputVars.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
