Problem: The client is trying to change the logo image using WPML's String Translation but encounters a message stating 'Text Registered and locked' when attempting to translate the logo ID. Solution: If you're experiencing a similar issue where the logo text is 'Registered and locked', it indicates that the string is already implemented in an XML file provided by the theme. These strings are typically available for translation directly in WPML > String Translation. Alternatively, you can search for the complete URL of the logo image and attempt to add the link for the translated image. If these steps do not resolve the issue, we recommend creating a full website backup. After backing up, you can provide us with access credentials in a secure manner, along with a screenshot of the string in question, so we can assist further.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
