Problem: You are experiencing an issue where your site breaks when both WPML and another plugin are enabled due to incorrect translations, specifically missing string format specifiers like "%s". You need to delete all translation information of the other plugin to enable both plugins and start the translation from scratch. Solution: We recommend that you navigate to the
/wp-content/languages/
and
/wp-content/languages/wpml/
directories via your file manager to locate and delete the specific .mo files associated with the problematic plugin or theme and the language in question. Before proceeding with this action, ensure that you back up your database to prevent any data loss.
Please note that this solution might be outdated or not applicable to your specific case. If this does not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to translate URLs on the links/buttons on your website using Element Pack Pro, but the URLs on the translated English page still show the original Lithuanian URLs. Solution: Unfortunately, the Element Pack Pro buttons will need replacement. This issue arises because the plugin authors need to set their code and elements in a way that makes texts and URLs recognizable by external translation software like WPML, which is not currently the case with Element Pack Pro. We have reached out to them but haven't received a response regarding WPML compatibility. You can also contact the Element Pack Pro team to encourage them to make their plugin WPML-compatible. For more details, visit https://wpml.org/plugin/element-pack-pro/.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
