Problem: You are working on a multilingual website using WPML, with Greek as the default language and Bulgarian as a secondary language. You've translated most pages into Bulgarian, but several pages are stuck in an incorrect translation status. Specifically, some Bulgarian translations display a gear icon, indicating they are "assigned to a local translator", despite being fully translated. After saving, these translations still show as incomplete, and you cannot reset or create new translations. Solution: We have identified that the issue is due to incorrect database entries. Here's how we recommend you resolve this: 1. Access your database and navigate to the
wp_postmeta
table. 2. Search for entries with the meta key
icl_lang_duplicate_of
and remove them. 3. In the
icl_translations
table, remove entries where
element_id
is set to
NULL
. Before proceeding, ensure you back up your database for safety. If you're not comfortable performing these steps, or if the issue persists, please visit our support forum at WPML Support Forum for further assistance.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, do not hesitate to open a new support ticket.
