yoshihikoh

Problem:
The client is experiencing issues with their website's design falling apart and not translating correctly after using WPML to translate from Japanese to English.
Solution:
We recommended performing a WPML reset to revert the site to its state before the WPML installation. This process involves deleting languages and plugin data. For detailed instructions on how to perform a WPML reset, please follow this guide: Deleting Languages and Plugin Data by Doing a WPML Reset on Your Site.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.