Problem: The client reported an issue where footer widgets translated using string translation were still appearing in English on the frontend when French was active. Solution: We recommended creating separate widgets for each language to ensure that the translations display correctly on the frontend. This approach can be more reliable than using string translation alone for widgets. For detailed steps on how to set up different widgets for different languages, please visit Translating Widgets.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket or visit our support forum.
Problem: The client reported that some text on their translated pages was not appearing as translated, despite being translated in the translation manager. This issue was not related to custom Gutenberg blocks but was occurring across various parts of the website. Solution: We recommended increasing the WP_MEMORY_LIMIT to at least 256M as the initial step, as low memory can prevent WPML from loading all elements properly. Instructions for increasing the site's memory limit can be found here: https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/#how-to-increase-your-sites-memory-limit. After increasing the memory limit, the client was advised to re-save the translations by following these steps: 1- Open the concerned page/post in the default language 2- Add a small edit to it 3- This will reset the elements for WPML, and changes the status to "needs update" 4- Open the page with the translation editor and update the translation and hit complete 5- Delete WPML cache from WPML > Support > troubleshooting > Clear Cache in WPML.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
