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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that the anchor link for 'Contacto' in the Spanish version of their website was not redirecting properly and seemed to be redirecting to the English version instead.
Solution:
We resolved the issue by translating the menu item URL from the WordPress navigation menu settings. We recommend checking the translated contact menu item on your pages to ensure it redirects correctly. If you're experiencing this issue, we suggest translating the URL for the problematic menu item directly from your WordPress navigation menu settings, which can be accessed here: https://dev.casabrisa.es/wp-admin/nav-menus.php?lang=es.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 2 replies, has 2 voices.

Last updated by Rajesh Ravidas 1 year, 4 months ago.

Assisted by: Osama Mersal.

Author Posts
June 27, 2024 at 7:04 am #15841146

Rajesh Ravidas

Hi Osama,

All working fine. Need one help with menu.

Anchor link on Contacto is not redirecting properly in Spanish version. Seems it's ID is also getting translated or some issues...

hidden link

When you click in Contacto it redirects to English version.

Please help with this. You still have same login access..

Thank you,

June 27, 2024 at 7:15 am #15841189

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I translated the menu item URL from here, which fixed the issue. (hidden link)

Please check the contact menu item on the translated pages and let me know if it works correctly.

Best regards,
Osama

June 27, 2024 at 8:59 am #15842037

Rajesh Ravidas

Thanks separating this ticket, Osama. We had already translated the menu from there but noticed ID translation was missing from Library. It's working fine now. Thanks.