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This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 3 months ago.

Assisted by: Long Nguyen.

Author Posts
October 26, 2023 at 1:29 am #14665747

berntE

We've noticed that some of the image url's on our translated pages have been translated as well. So the images are missing.

Anything we can do to avoid WPML from translating image url's?

Thanks

October 26, 2023 at 1:31 am #14665751

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Here is the new ticket.

Do you see the image URL available in ATE when translating the page (or searching with the keyword "http")? If yes, please keep the same URL in the translation content. If not, it shouldn't be translated.

Also, please share a page URL where I can see the issue. I will help you to check this.

Look forward to your reply.
Thanks

October 26, 2023 at 5:21 pm #14672909

berntE

Yes, I see the image url and it's translated as you can see in the attached screenshot. Yesterday I tried to use the same image url from the original, but it wasn't reflected on the page.
I will leave this page for you to have a look:

default version: hidden link
spanish version: hidden link

if you scroll further down you'll see the image of the black arrow is missing on the spanish page.

img url wpml.png
October 27, 2023 at 1:17 am #14674733

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Please try to edit the page in English language > Make a small change to the page title/content > Save changes > Update the translation in ATE and see if it helps.

If not, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. Your next reply is set to private to share the info.

❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/

Look forward to your reply.
Thanks

November 3, 2023 at 5:52 am #14722423

berntE

we hired a developer that have made a workaround.
thanks