This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported that only half of the page was being translated, specifically the slider and the hero section.
Solution:
We took the following steps to resolve the issue:
1. Navigated to WPML >> Support >> Troubleshooting page and executed several maintenance tasks:
- Cleared the cache in WPML
- Synchronized posts taxonomies
- Removed ghost entries from the translation tables
- Synchronized local job ids with ATE jobs
- Synchronized translators and translation managers with ATE
- Assigned translation status to duplicated content
- Fixed post type assignment for translations
- Set language information
2. Went to Avada >> Layouts, selected 'All languages' from the admin language switcher, and clicked the 'Save Layout Order' button.
3. Opened the default language page in edit mode and made a minor change in the page title to trigger the translation reload.
4. Accessed the translated page in WPML Advanced Translation Editor, ensured the translation was marked as 100% complete, and clicked the 'complete translation' button. This action corrected the translation display on the frontend.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket.
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