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This topic contains 2 replies, has 1 voice.

Last updated by Bobby 5 days, 17 hours ago.

Assisted by: Bobby.

Author Posts
January 27, 2026 at 5:17 pm #17768443

nildeR-2

I will not work with this client anymore and I would like to switch the account -billing and all, - to them.
You used to have something like this on your website but cannot find it.
Thanks

January 27, 2026 at 5:20 pm #17768479

nildeR-2

can you please send me an email with instructions so I can forward it to my client? thanks

January 27, 2026 at 7:17 pm #17768798

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

The end user program has ended as of January 13, 2026.

"As of 13 January 2026, it’s not possible to transfer renewals to your clients. Transfers done before that date will continue working for existing end users. If your client wants to take over a site you’ve built for them, they should purchase a WPML subscription and re-register the site."

You can unregister the site and remove your site key, then your customer will need to purchase their own registration.

Their translations will not be affected or lost.