Broken Category Page Links

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Supporter timezone: Asia/Yerevan (GMT+04:00)

Tagged: Exception

This topic contains 4 replies, has 0 voices.

Last updated by Christopher Amirian 2 days, 5 hours ago.

Assisted by: Christopher Amirian.

Author	Posts
December 7, 2025 at 9:24 am
nabilA-4	Hi, the links to product categories in French are all broken for some reason, can you help? We didn't make any changes and they were working perfectly before. It's the pages in the menu under "Products by brand" In English which are broken in French under "Produits par marque"
December 7, 2025 at 3:23 pm #17641998
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, The copying process has started to continue the investigation on our server. I will update as soon as I have news. Thanks.
December 7, 2025 at 5:00 pm #17642165
nabilA-4	Thank you. Everything going well?
December 8, 2025 at 3:51 pm #17644670
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Thank you the copying process is finished. I will get back to you as soon as I have a workaround or I have to report this to our second tier support. Thanks.
December 8, 2025 at 4:10 pm #17644764
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Would you please watch this video? hidden link Summary: - The issue was caused by missing translations in WPML → Taxonomy Translation for product categories. - The French plural label and slug were empty; I filled in all required fields (singular, plural, and slug). - After updating, I saved Permalinks to refresh WordPress’s URL structure and purged the SG cache. - The menus now load correctly in French and no longer produce 404 errors. Thanks