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[Escalated to WPML Developers team] Custom post type slug translation not saving

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Last updated by Bigul 5 months, 4 weeks ago.

Assisted by: Bigul.

Author Posts
March 19, 2025 at 2:35 pm

jamieA-2

Background of the issue:
I created the custom post type 'product' using the register_post_type() function with 'has-archive' => true and 'rewrite' => ['slug' => 'products']. In the WPML settings, I've set the custom post type to be translatable. I am trying to change the slug of the custom post type in French to 'produits'. We are using the last version of WPML (4.7.0) and PHP 8.3.19. We have no plugins installed other than CF7 and ACF.

Symptoms:
When I try to change the slug of the custom post type in French, the page reloads, but the changes are not saved. The same issue occurs with other custom post types.

Questions:
Why is the custom post type slug translation not saving?
March 24, 2025 at 6:54 am #16849805

Bigul

Hello,

The issue is existing after the initial troubleshooting steps. So the ticket is forwarded to our second-tier team for further debugging. We will get back to you as early as possible. Please wait.

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Thanks!

Bigul