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Author | Posts |
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July 8, 2025 at 10:13 pm #17216257 | |
mikeS-64 |
<b>Background of the issue: </b> Our multilangual setup is set at "Different fields across languages" <b>Symptoms: </b> <b>Questions: </b> |
July 8, 2025 at 10:14 pm #17216258 | |
mikeS-64 |
I also notice that the Translation Management -> Translation Dashboard keeps loading indefinitely. Maybe that issue is related to this? |
July 9, 2025 at 3:02 pm #17220009 | |
Kor WPML Supporter since 08/2022
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for contacting us. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup. |
July 13, 2025 at 10:40 am #17230931 | |
mikeS-64 |
Hi, The issue with ELementor builder and WPML has been resolved. We now encounter a different issue with our setup. Our privacy page shows in the backend the translations in different languages. The language switcher we use is the WPML language switcher. Why are the translations not shown as option? Example page: hidden link New threads created by Kor and linked to this one are listed below: https://wpml.org/forums/topic/other-languages-not-showing-on-the-language-switcher/ |
July 14, 2025 at 12:52 am #17231559 | |
Kor WPML Supporter since 08/2022
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. I'm glad to know that you've resolved the Elementor Page builder not loading issue. I'd like you to know that our support policy allows us to take care of only one issue per ticket. Continuing with one issue per ticket helps not only supporters to focus on one issue at once, but also enables other users to find solutions to their questions faster. For your new issue regarding the language switcher, I've split the ticket here https://wpml.org/forums/topic/other-languages-not-showing-on-the-language-switcher/ so that we can follow up. As for this ticket, you can mark it as resolved. |