Language switcher

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that the main page was not displaying the actual flag images for the language switcher, but instead showed 'wpml-ls-flag'. The client had tried several solutions without success.
Solution:
We asked the client how they added the language switcher to the site to understand the issue better. After gaining access to the site, we added a language switcher to the page. Here are the steps we recommend if you're experiencing this issue:
1. Edit the front page by navigating to https://foreverfireflies.com/wp-admin/site-editor.php?p=%2F&canvas=edit
2. Click on the block that contains the language switcher shortcode.
3. Use one of these shortcodes:

[wpml_language_selector_widget]

[wpml_language_selector_footer]

4. Save the changes.
You can also change the style of the language switcher in WPML -> Languages -> Language switcher options.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 10 replies, has 1 voice.

Last updated by Carlos Rojas 1 week ago.

Assisted by: Carlos Rojas.

Author	Posts
March 21, 2026 at 2:42 am #17915423
rovenaF	The main page no longer shows actual flag images. It is showing wpml-ls-flag instead. I tried several things, it did not work.
March 21, 2026 at 2:52 am #17915455
rovenaF	I still need assistance with this issue. I cannot see the troubleshooting section on WPML, either.
March 22, 2026 at 7:08 pm #17916813
rovenaF	I have not heard anything back in three days, Do you have any solutions for me? It just does not look good on the main page. Thank you, and please help. Rovena
March 23, 2026 at 9:05 am #17917367
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello Rovena, Thank you for contacting us, and we apologize for the delayed answer. Can you describe how you added the language switcher to the site? This will help us identify the cause of the issue. Looking forward to your message. Regards, Carlos
March 24, 2026 at 1:03 am #17920014
rovenaF	Greetings Carlos and thank you! To be honest, this was done almost a year ago when I first set it up. The issue only just now happened. Perhaps it is an upgrade that caused it. If I give temporary permission to look at the site, perhaps you are able to clearly see it.
March 24, 2026 at 7:08 am #17920173
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Sure! 🙂 I have set your next message private so you can securely share the access credentials to the site. Although I won't make any changes on the site, I kindly ask you to confirm that you have created a full site backup that you can restore if necessary. Also, please share a URL where the issue can be seen, and that we can use as a reference. Looking forward to your message.
March 24, 2026 at 2:19 pm #17922726
rovenaF	Greetings and thank you! I was actually thinking I can add you as admin if you can provide contact details. I had to do that before. It would be much easier, I think. Thanks, Rovena
March 26, 2026 at 5:46 pm #17930324
rovenaF	Done, and thank you!
March 27, 2026 at 6:44 am #17930873
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi Rovena, Thank you for sharing the access to the site I have added a language switcher to the page, but here are the steps to follow in case you would like to change it or modify it: - Edit the frontpage via this link: hidden link - Click on the block that contains the language switcher shortcode - Use any of these shortcodes: [wpml_language_selector_widget] [wpml_language_selector_footer] - Save the changes You can change the style of the language switcher in WPML -> Languages -> Language switcher options Can you confirm that the issue was solved?
March 31, 2026 at 2:43 am #17938176
rovenaF	Thank you Carlos! I did add the flags, and it seems ok for now. Did you see any other issues on the site for WPML? I am afraid I am a little confused with what is redundant, and isn't.
March 31, 2026 at 7:40 am #17938444
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi again, Everything seems to be working correctly on your site. But if you find any issues or need any assistance translating the content, just let us know. We are here to help 🙂 Have an excellent day!