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[Closed] Link translation

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This topic contains 3 replies, has 2 voices.

Last updated by Kor 11 months, 4 weeks ago.

Assisted by: Kor.

Author Posts
November 15, 2023 at 12:52 pm #14808481

giladT

On my home page, I have a link to the same page (home page). In the English version, it works fine, but after I have translated the home page (using the automated translation) to other languages link has disappeared.
When I pressed the 'Edit translation' button it turned out that the paragraph with this link was not translated. Why did it happen and how do I fix it? I have 27 secondary languages and I have no time to edit each translation separately.
November 17, 2023 at 6:21 am #14831805

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for contacting WPML support.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
November 21, 2023 at 9:26 am #14884445

giladT

it live website, i can't change it on the fly.
November 21, 2023 at 9:31 am #14884599

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Do you have a staging site that I could check on it? Maybe you can contact your hosting provider and ask them to clone the site for you.

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