Manual translations in WPML are being overwritten with English content after editing the default lan...

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

Tagged: Documentation request

This topic contains 11 replies, has 0 voices.

Last updated by smackcoders 21 hours, 53 minutes ago.

Assisted by: Shekhar Bhandari.

Author	Posts
August 14, 2025 at 5:19 am #17319608
smackcoders	Background of the issue: I have a multilingual WordPress site using WPML, supporting four languages: English (default), Spanish, Japanese, and Arabic. All translations are created manually from the English content. I do not use automatic translation. I expected translated pages to remain in their correct language content after editing the default English content. Symptoms: Whenever I make changes to the English version of a page/post and save it, after a day or two, one of the translated versions gets overwritten with the English content. This issue does not consistently affect all languages. For example, the Spanish version was replaced with English text after an edit, while Japanese and Arabic versions were fine. In another instance, the Japanese translation was overwritten instead. Questions: Why are my manual translations being overwritten with English content after editing the default language? How can I prevent WPML from overwriting my manual translations in the future?
August 19, 2025 at 8:06 am #17330106
smackcoders	Hi Shekhar Bhandari, I’ve created a staging site to test the WPML issues. Could you please let me know the best way to share the credentials with you?
August 19, 2025 at 10:14 am #17330770
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Sure, To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site. So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link This info is private and available to you and WPML supporters only. Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ Note: Backup your sites before providing the credentials or if possible provide credentials for the test site Look forward to your reply. Thanks
August 19, 2025 at 12:06 pm #17331129
smackcoders	I have shared the WP-admin and FTP access details. Please check and let me know the issues along with the fix. This is quite serious, as I have lost a significant amount of traffic due to this issue.
August 20, 2025 at 4:26 am #17333007
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Can you please share few post links from the staging where I can replicate the issue? Thanks
August 20, 2025 at 6:01 am #17333075
smackcoders	Hi, You can edit the following posts in the English language and make any changes needed: hidden link hidden link Additionally, you can edit this page using Elementor in the English language, make your changes, and then publish: hidden link
August 20, 2025 at 6:32 am #17333109
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Your site shows "Error establishing a database connection" can you please fix it? Thanks
August 20, 2025 at 7:44 am #17333288
smackcoders	Hi, I’ve fixed the issue. You can test it now.
August 20, 2025 at 8:15 am #17333437
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Thank you for the fix. I have made some changes to this page: hidden link I will keep monitoring if it overrides the translations, right now I don't see any issue with it. Thanks
August 20, 2025 at 12:52 pm #17334290
smackcoders	Thanks for the update. I’m also monitoring this page. If you need to update any other pages, feel free to do so.
August 21, 2025 at 4:23 am #17335814
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, I just checked the pages I made changes and I can't reproduce the issue till now. Thanks
August 22, 2025 at 5:27 am #17339385
smackcoders	Hi Shekar, I have made some changes in these pages also: hidden link hidden link We can track these pages as well. Can you give some time to reflect on the issues? Because I don't know when the issues occur, I manually checked and identified them.