My product categories show 404 on the translated languages. Example: https://sinotruksgroup.com/pr...

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing a 404 error on translated product category pages on your WordPress site, even after flushing the permalinks.
Solution:
We recommend following these steps to resolve the issue:
1. Navigate to WPML → Taxonomy Translation → Product Categories.
2. Ensure that all fields, including the Plural translation field, are properly filled in.
3. Complete any missing translations.
After completing these steps, please check if the issue with the 404 errors on translated product category pages is resolved.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at our support forum.

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Tagged: Exception, WCML

This topic contains 5 replies, has 0 voices.

Last updated by Andrey 1 month, 1 week ago.

Assisted by: Andrey.

Author	Posts
July 16, 2025 at 10:22 am #17241289
jackZ-5	Background of the issue: I am trying to resolve an issue with my WordPress site where the product categories show a 404 error on the translated languages. I have already flushed the permalinks to try and fix the issue. Symptoms: The translated product category pages return a 404 error. Example: hidden link Questions: Why do my translated product category pages show a 404 error? How can I fix the 404 error on translated product category pages?
July 16, 2025 at 6:47 pm #17243453
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. Could you please try the following steps? 1. Navigate to WPML → Taxonomy Translation → Product Categories. 2. Check if all fields are properly filled in, including the Plural translation field. 3. If any fields are empty, please complete the missing translations. Once done, please verify if the issue persists. Let me know how it goes.
July 16, 2025 at 11:35 pm #17243788
jackZ-5	Hello dear, thank you for your reply. I have completed the translation as requested, but now hidden link is not displaying. What should I do? Please help me, thank you. URL: hidden link
July 17, 2025 at 7:14 am #17244130
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for your feedback. At this point, please check whether the 404 issue still occurs on the /product-category/ pages, as initially reported in this support ticket.
July 17, 2025 at 8:00 am #17244363
jackZ-5	Hello dear, I am working on another support order. After changing the settings below according to your request, I am now unable to log in to my WordPress backend. Please help me resolve this issue. Thank you. 1. Open your wp-config.php file. 2. Look for this line: 1define(‘WP_DEBUG’, false); 3. Replace it with: 1define(‘WP_DEBUG’, true); 2define(‘WP_DEBUG_LOG’, true); Now my backend is displaying an error code and I cannot log in. What should I do?
July 17, 2025 at 9:42 am #17244851
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for your feedback. I have addressed this in another support ticket.