Background of the issue:
I have 4 languages on my website hidden link. I was translating the product categories and made a mistake in the French language. Now I want to change it, but on the category edit page, I can't change it to my desired category. The correct category is also added to another wrong version, which might be why it's not showing. I have also tried to edit from the Taxonomy translation section, but it's not working as I want.
Symptoms:
Unable to change the product category translation in French on the category edit page or through the Taxonomy translation section.
Questions:
How can I change the product category translation in French?
Why is the correct category not showing on the category edit page?
How can I resolve the issue of the correct category being added to another wrong version?
I've checked your Website hidden link and I'm not so sure which product category are you referring to. So, kindly share temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
