Siteground 500 error

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Supporter timezone: Asia/Jerusalem (GMT+03:00)

This topic contains 1 replies, has 2 voices.

Assisted by: Itamar.

Author	Posts
May 12, 2024 at 12:22 pm #15617721
victorM-52	The site is hosted on Siteground, and we are getting a 500 error. Siteground's support says it is because PWML is rewriting the .htaccess file.
May 12, 2024 at 12:46 pm #15617784
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, I'm sorry we got disconnected from the chat. I didn't get the screenshot you sent. Can you please send it again? Also, please explain to me how to see this 500 error problem. If you need further help with this, please share the access details to your site with me. I'm enabling a private message for the following reply. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ IMPORTANT - - Please backup the site files and database before providing us access. -- -- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.-- Thanks, Itamar.

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