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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client's website, which was translated from French to English, has some fields incorrectly registered as English translated to French, instead of the correct way around.

Solution:
We recommend checking the language in which the taxonomies were added, as they might have been created in the incorrect language by mistake. To correct this, you can edit the taxonomy and change its language.

Additionally, you can connect it to the correct translations. For detailed instructions, please follow our guide on Translating Post Categories and Custom Taxonomies.

If this solution does not apply to your case, or if it seems outdated, we encourage you to open a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 9 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
February 12, 2024 at 3:10 pm #15293879

capucineG

Hi there! I have a website that was translated from French to English, but some fields are registered as being English translated to French (should be the other way around). I don't understand why it is that way, nor do I know how to revert it back as it should be.

screenshot-codemarketing.ca-2024.02.12-08_05_05.png
February 13, 2024 at 7:27 am #15295713

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

Looks like these taxonomies were added in that language, which is a common case due to not noticing the currently selected language.

However, you can edit the taxonomy and can change the language, as well as, can connect to their correct translations. Please see https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/#connecting-taxonomy-translations for details.

Regards.