This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to translate a specific string mentioned in a WooCommerce order and cannot find the option to translate WooCommerce Subscription email texts within the WPML String Translation tool.
Solution:
If you're experiencing issues with translating strings in WooCommerce emails, we recommend the following steps:
1. Go to WPML's String Translation and click on "Choose texts for translation".
2. Search for the string you wish to translate.
3. Select the string and click on "Add to String Translation".
4. Click on "Return to String Translation".
5. Translate the string as needed.
This process should help you locate and translate strings that are not immediately visible in the String Translation tool.
Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket. You can reach out to us through the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic is split from https://wpml.org/forums/topic/i-want-to-translate-woocommerce-email-text-but-the-text-dont-appear/
This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 3 months ago.
Assisted by: Lucas Vidal de Andrade.