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This thread is resolved. Here is a description of the problem and solution.

Problem:
When launching the automatic translation, the AI modifies the original Italian text instead of only translating from Italian to English.
Solution:
If you're experiencing this issue, we recommend checking the language settings in WPML to ensure that all strings are correctly set to their respective languages before initiating the translation. It appears that disabling WPML AI has temporarily resolved the issue by preventing the AI from altering the original Italian text. However, for a more permanent solution, verify that no strings are mistakenly set as English when they are actually in Italian. If this solution does not resolve the issue or seems outdated, please visit our known issues page and check if there's a permanent fix available. Ensure you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket with us for further assistance.

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This topic contains 3 replies, has 0 voices.

Last updated by Lucas Vidal de Andrade 1 month, 1 week ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
March 28, 2025 at 3:24 pm #16873623
March 28, 2025 at 3:26 pm #16873630

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

Can you please send me a screen recording, showing the error happening? This way I can check to reproduce it and check what might be causing that. Please provide me with concrete examples.

I recommend Loom to create screen recordings, it's free for short videos and easy to use:
hidden link

I'm waiting your feedback.

March 31, 2025 at 7:17 am #16877619

andrea

I solved by disabling wpml AI, it seems that somehow the AI changed The starting language text, maybe by automatically translating some strings that are wrongly set as english but really are in italian.

March 31, 2025 at 12:37 pm #16879306

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for sharing the workaround.