This thread is resolved. Here is a description of the problem and solution.
Problem:
Client was using custom code where some strings were not being detected for translation, despite using proper gettext methods.
Solution:
It turned out there were unnecessary spaces in the strings and in the related ACF fields. Removing those fixed the problem.
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Background of the issue:
I am trying to have source language strings translated through String Translations and displayed correctly on the front end of my site, hidden link. I enabled the string pickup option from the String translations page and reloaded the page where the strings are.
Symptoms:
The strings are either not picked up or just not displayed. On the translated post, they display in the source language, even though other strings on the same page are displayed correctly.
Questions:
Why are some strings not being picked up or displayed correctly after enabling the string pickup option?
Why do some strings display in the source language on the translated post while others display correctly?
Reference to our recent chat, I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated.
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Also provide detailed steps to reproduce the issue and links to pages in the admin and on the frontend.
IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also.