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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing an issue where your site is appearing twice in the WPML Automatic Translation dashboard.
Solution:
If you're encountering this problem, we recommend you try the following steps:
1. Navigate to Plugins -> Add New -> Commercial on your website.
2. Unregister WPML by clicking the unregister link.
3. Visit https://wpml.org/account/sites/
4. Delete the existing site key.
5. Return to Plugins -> Add New -> Commercial on your website.
6. Click the register link.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through our support forum at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 2 replies, has 0 voices.

Last updated by walkmew 2 weeks, 3 days ago.

Assisted by: Dražen.

Author Posts
June 10, 2025 at 10:44 am #17121420

walkmew

Background of the issue:
I am trying to manage credits for Automatic Translation on my site hidden link.

Symptoms:
The site hidden link is showing twice in the WPML Automatic Translation dashboard.

Questions:
Why is my site showing twice in the WPML Automatic Translation dashboard?

June 10, 2025 at 11:26 am #17121735

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I have escalated this case further, I will update you when I have some news.

Regards,
Drazen

June 24, 2025 at 11:53 am #17164709

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

can you please try next:

- In your website, go to Plugins -> Add New -> Commercial.
- Unregister WPML by clicking the unregister link.
- Then go to https://wpml.org/account/sites/.
- Delete the existing site key.
- Then go back to Plugins -> Add New -> Commercial on your website.
- Click the register link

Regards,
Drazen

July 4, 2025 at 11:58 am #17201421

walkmew

Thanks