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Supporter timezone: Europe/Kyiv (GMT+02:00)

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This topic contains 3 replies, has 0 voices.

Last updated by Andrey 1 day, 14 hours ago.

Assisted by: Andrey.

Author Posts
January 18, 2025 at 8:40 pm #16609785

alexandreD-58

Background of the issue:
I am working with the Modern Event Calendar for my events management, which is supposedly compatible with WPML. I went under WPML > Settings and allowed translation for the M.E. Calendar post types. I have created a test event happening today. The issue can be seen at: hidden link. I expected to see: hidden link.

Symptoms:
The translated version of my site shows the event under the Archives: Event page of M.E. Calendar instead of displaying it correctly as it does in the main language version. It seems like the translated version has the wrong date/time compared to the main language version.

Questions:
Why does the translated version of my site show the event under the Archives: Event page?
Is there a translation issue causing the wrong date/time on the translated version?

January 19, 2025 at 5:05 pm #16610784

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

Could you please share the steps you took to create the event, along with the corresponding screenshots? Additionally, have you fully translated the event?

If you have a dedicated page that displays the event, you must also ensure you have translated it.

I have enabled debug information for this support ticket. Please follow this link for instructions on how to retrieve this information from your site and provide it to us: http://wpml.org/faq/provide-debug-information-faster-support/.

January 19, 2025 at 6:52 pm #16611000

alexandreD-58

Here are the exact steps that I took :

1- Installed the M.E. Calendar plugin
2- Went to -> WPML > Settings > Post Types Translation and made Events (mec-events) and Shortcodes (mec_calendars) translatable
3- Then, I went to the Categories section of M.E. Calendar and created a first category for which I have created a translated version
4- Then, I have added a first event and translated it. The right category is checked within it
5- Then, I have created a shortcode under M.E. Calendar's Shortcodes section, ensured that the starting date corresponded to my event's date, added the right category to the shortcode's settings and translated the said shortcode
6- Then I have created a new page to put the shortcode in it according the M.E. Calendar tutorial
7- When I view that page in the main language of my site, everything's fine: I can see my event showing up properly. But if I try viewing the translated version of that same page (with the translated shortcode in it), then I am getting the M.E. Calendar Archives page as if the date wasn't the same for both event. But both events in each language are showing the same event date.

So, it feels like somehow the translated version of my site is off regarding the current date or something.

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January 20, 2025 at 7:48 pm #16615414

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for your feedback.

I need to request temporary access (wp-admin and FTP) to your site – preferably to a test site where the problem has been replicated if possible – to be of better help. When you log in, you will find the needed fields below the comment area to leave your next reply. The information you will enter is private, meaning only you and I can see and access it.