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Supporter timezone: Europe/Kyiv (GMT+03:00)

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This topic contains 5 replies, has 0 voices.

Last updated by Andrey 5 hours, 5 minutes ago.

Assisted by: Andrey.

Author Posts
June 23, 2025 at 8:41 am #17158485

stefanoC-80

Background of the issue:
I have a problem with my mega menu on my site hidden link. I suspect it might be related to WPML. I have already contacted my theme support, and they suggested checking with WPML. The issue involves the presentation of submenus being wrongly styled and misplaced in some languages.

Symptoms:
The mega menu submenus are styled incorrectly and misplaced in different languages. In German, the Eisfischen menu has a transparent background instead of white. In French and English, the Leurres and Accessoires menus are displayed incorrectly, while Ice fishing is correct. The problem seems to shift between languages and menus without any changes being made.

Questions:
Is there a general problem with the translations on my mega menus?

June 23, 2025 at 6:40 pm #17162205

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Did you follow the guide below? How do you set the background for the menu?

hidden link

Does the same issue happen if you temporarily activate any default theme?

June 24, 2025 at 5:39 am #17163005

stefanoC-80

No, I do not have a special plugin for mega menu. I made them with Elementor and widgets from WordPress and the theme.
I made the design for the website before our decision to make it multilingual.

Our website is life; I assume that it might be risky to switch the theme now?

June 24, 2025 at 6:15 am #17163066

stefanoC-80

This is so strange... I made a small change on one of the menus; now the layout looks good in French and Englisch, but super bad on the German menu "Köder" (hidden link). And the background is transparent on some menus in all languages (hidden link and hidden link).
So, with every small change, everything gets mixed up!

June 24, 2025 at 11:14 am #17164434

stefanoC-80

Update: I made small changes on some mega menu pages (changed the background color by a nuance), now all mega menus in all languages are correct.
But I am afraid that it will change again when I have to make new changes. Okay to keep this ticket open a bit?

June 24, 2025 at 11:17 am #17164454

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for your feedback — I’m glad to hear it’s working now.

Of course, I will change the status of this support ticket to “Waiting for user feedback”. It will remain open for a while and will only be closed automatically if there is no activity for some period.