Background of the issue:
I am trying to update my WPML plugin, but I received a message saying my WPML account has expired. I uploaded the new OTGS file, but it didn't resolve the issue.
Symptoms:
The message says: 'Your WPML account has expired. Renew today to protect your site from breaking changes in future WordPress releases.'
Questions:
Why is the message about account expiration appearing even after uploading the new OTGS file?
How can I resolve the issue of the expired account message?
Thank you for contacting WPML Support. This issue usually occurs when WPML is registered with an expired license key. After buying/renewing the license, we recommend deleting the old key and generating a new one by following these steps:
1. Login to your WPML.org account >> Go to the Sites page: https://wpml.org/account/sites/
2. Delete the existing site key and create a new one.
3. Edit the 'wp-config.php' file of your WordPress installation and place the following line of code:
6. If you want I can do the above steps on your site quickly, please provide temporary access (WP-Admin and FTP Login info) to your site, so that I can look into your setup and debug the issue.
Your next answer will be private, meaning only you and I can access it.
=== Please backup your database and website ===
Please let me know the results,
Thank you
The topic ‘[Closed] Update’ is closed to new replies.