Home›Support›English Support›[Waiting for user confirmation] When translating our custom post type "agenda", the translation keep switching back to the WordPre...
[Waiting for user confirmation] When translating our custom post type "agenda", the translation keep switching back to the WordPre...
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I am trying to translate the 'Agenda' custom post type with the WPML Translation Editor.
When translating our custom post type 'agenda', the translation keeps switching back to the WordPress editor instead of the WPML Translation Editor. Instead of opening in the WPML Translation Editor, it opens in the WordPress editor.
Why does the translation switch back to the WordPress editor instead of the WPML Translation Editor?
How can I ensure that the 'Agenda' custom post type opens in the WPML Translation Editor?
Languages: English (English )Spanish (Español )Italian (Italiano )
Timezone: Europe/Madrid (GMT+02:00)
Hi there!
This is Paola, I hope you're doing well!
Could you please go to one of the Agenda posts in the original language, click Edit, and make sure to select the WPML Translation Editor option? Once selected, please apply this setting to all the Agenda posts.
To make it easier, I’ve recorded a short video for you: hidden link
Let me know once you’ve tried, or if you need any help!
Thanks for your response! We do keep selecting the WPML Translation Editor here, and we've tried several options (for this post only, all posts, or all of the site's content), but it keeps automatically switching back to the default WordPress editor regardless.
Languages: English (English )Spanish (Español )Italian (Italiano )
Timezone: Europe/Madrid (GMT+02:00)
Please let me know a post where I can see the issue.
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
**IMPORTANT**
- Please make a backup of the site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box.
The private box looks like this: hidden link
Thanks for your response. This is indeed what we keep doing, but new agenda items still keep reverting to the "WordPress Editor" instead of the "WPML Translation Editor".
Is there a way to completely disable the WordPress Editor?
Unfortunately, it still isn't working. For example, when I duplicate an agenda item in the original language (Dutch), save it as a draft, and then click on the English translation, the WordPress Editor opens again (see: hidden link).
