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[Resolved] WpForms Calculation addon conflict with WPForms Multilingual plugin
This thread is resolved. Here is a description of the problem and solution.
Problem: The client is experiencing an issue where the calculation in WPForms does not work when both the WPForms Calculation Addon and WPForms Multilingual plugin are enabled. Solution: We have released an official workaround for this issue. We recommend following the steps outlined in the workaround to resolve the conflict temporarily. You can find the detailed instructions here: WPForms Calculations Not Working with WPForms Multilingual Enabled. Please note that a permanent fix will be included in future releases of the WPForms Multilingual plugin.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
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Background of the issue:
I am trying to resolve a conflict between the WPForms Calculation Addon and the WPForms Multilingual plugin. I have checked with WPForms, and they created a staging site copy on their WP Engine account. WPForms informed me that the issue is related to WPForms Multilingual plugin script requests. I replicated the issue and sent screencasts with the steps I followed. Here are the links: hidden link and hidden link. To replicate the issue: 1. Activate WPForms Multilingual 2. Update 'Valutazione Immobile con Calcoli': - go to a field (for example 'Andamento di Mercato') - select advanced - add or delete a space from Formula - save the form 3. Clear All Caches 4. Open the page where the form is inserted 5. Insert values in 'Quotazione a mq.' and 'Mq. Commerciali'. In this case, the calculation doesn't work. I leave the site with WPForms Multilingual enabled, but you can check by disabling/enabling. I can provide credentials to access the staging site. Link to a page where the issue can be seen: hidden link
Symptoms:
The calculation in WPForms does not work when both the WPForms Calculation Addon and WPForms Multilingual plugin are enabled.
Questions:
What is causing the conflict between WPForms Calculation Addon and WPForms Multilingual plugin?
How can I resolve the issue so that the calculation works correctly?
Hi Christopher,
I've set up WpForms and cretated a page for test wpform calculation: hidden link
For checks you can refer to the fields with the yellow background.
I replicated the issue and I sent you screencasts with steps I followed (registrered from my staging site).
WPForms Calculation Addon and Multilingual disabled hidden link
WPForms calculation addon and Multilingual enabled hidden link
Please, try to do that to reply the issue:
1. Activate WPForms Multilingual
2. Update WpForm “Valutazione Immobile con Calcoli”:
- go to a field (for example “Andamento di Mercato”)
- select advanced
- add or delete a space from Formula
- save the form
3. Clear All Caches
4. Open page where form is inserted
5. Insert values in “Quotazione a mq.” and “Mq. Commerciali”
In this case calculation doesn’t works.
I leave site with WPForms Multilingual enabled, but you can check disabling/ enabling.
PS.: note that WpForm doesn't need to be translated from italian to english.
Hi Christopher,
I've made some checks and updates.
First I've added W3 Total Cache (useful to see page updated).
Then I've deleted all other WPForms addon, so now is active only WPForms Calculations.
WPForms Multilingual is disabled to test funcionalities.
In WPML languages I've changed default languages to Italian (please open as italian language - maybe it depends from that?).
In WordPress setting I've updated permalink structure:
from: Date and name
to: Article name
*** ITALIAN ***
In WPForms I've imported "Valutazione Immobile Con Calcoli" ID#107)
I created a page: "Test Valutazione Immobile" ID#75 hidden link
and added WPForm id #107 as:
1) Gutenberg WPForms block
2) Gutenberg Shorcode
I've also updated WPForm field ID #472 "Andamento di Mercato" formula
From
if ($F104 >= 0 ):
$F466 *($F104/100)
else:
$F466 * ($F104/100)
endif;
To
if ($F104 <> 0 ):
$F466 *($F104/100)
else:
0
endif;
Each time I have to test funcionalities I made and update in WPForm field ID #472 "Andamento di Mercato" formula, validate it and save form.
Than I restart SERVER PHP and clear SERVER CACHE.
You should try to do that from server site, not from WP dashboard.
Now in your Sanbox WPForms Multilingual is activated and calculation doesn't works.
If you disable WPForms Multilingual in Gutenberg WPForms block calculation works, but not in Shortcode block (in my staging site you can check that WPForms Multilingual doesn't activate WPForms calculation (for Gutenberg WPForms block AND Shorcode).
I honestly got very confused with the amount of information you mentioned and the mix between your and the sandbox.
Let's only focus on the sandbox as that is our main source of replication.
Would you please give me steps to see which Form to check to see if it worked or not when WP Forms Multilingual is enabled or disabled.
We need to show the compatibility team that the calculation is not working wen WP Forms multilingual is enabled and it WORKS when it is disabled.
where is inserted:
WPForms "Valutazione Immobile Con Calcoli" ID#107)
Now in your Sanbox WPForms Multilingual plugin is activated and calculation doesn't works.
If you
1) disable WPForms Multilingual
2) update in WPForm field ID #472 "Andamento di Mercato" formula, validate it and save form.
3) restart SERVER PHP and clear SERVER CACHE
4) purge all caches: hidden link
