WPML is not fully installed.

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that WPML was not fully installed on their second website, which was necessary for testing the carousel Media Translate feature.
Solution:
We checked the installation status and updated it accordingly. After the update, we confirmed that the issue was related to a validation problem, which we resolved. If you're experiencing similar issues, we recommend verifying that WPML is fully installed and functioning correctly on your site.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/media-translation-not-working-within-the-unlimited-element-carousel-widget/

Tagged: Not WPML issue

This topic contains 12 replies, has 0 voices.

Last updated by sachaJ 1 week, 2 days ago.

Assisted by: Kor.

Author	Posts
December 7, 2025 at 5:58 am #17641024
sachaJ	Hi Kor, WMPL is not fully installed on my SECOND website. Can you please help? I need to test the carousel Media Translate there as well.
December 7, 2025 at 5:59 am #17641026
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Could you share your second Website credentials here so that I can check? Please make sure to have a backup.
December 7, 2025 at 2:58 pm #17641991
sachaJ	it this a private reply?
December 7, 2025 at 7:50 pm #17642337
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Yes, it's private. Now I need the "Authentication Access" as shown in the attached screenshot.
December 7, 2025 at 10:29 pm #17642547
sachaJ	Oups, sorry! username: tech-support password: CRCview@tech-support#
December 8, 2025 at 6:31 am #17642760
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. That's an invalid "Authentication Popup Access". Could you check with your hosting provider? Show them the screenshot I shared above, and they will let you know which "Authentication Popup Access" I am referring to.
December 8, 2025 at 12:29 pm #17643908
sachaJ	Sorry, I just set it there as well!
December 8, 2025 at 3:45 pm #17644664
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've checked and everything looks good to me. What's wrong?
December 8, 2025 at 4:02 pm #17644696
sachaJ	I cant update those 2 plug-ins. Why?
December 8, 2025 at 4:19 pm #17644808
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Could you check again now? Should be updated.
December 8, 2025 at 4:36 pm #17644914
sachaJ	PERFECT, Thank you! What was the problem?
December 8, 2025 at 4:37 pm #17644915
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Glad that helped. Looks like a validation issue. It's all good now. Feel free to mark this ticket as resolved.
December 8, 2025 at 4:44 pm #17644919
sachaJ	Prefect! It is SOLVED. Thanks a million!! 🙂