Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that products were not displaying on their website's French and Japanese translated pages.
Solution:
We visited the provided link and confirmed that the products were displaying correctly. It appears that the issue may have been resolved prior to our review, or it might have been a temporary glitch. If you're experiencing this issue, we recommend clearing your browser cache and verifying that the WPML settings for product translation are correctly configured. Additionally, ensure that all translations are complete and published.

If the solution provided here is outdated or does not apply to your case, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 1 reply, has 0 voices.

Last updated by 岡原 功祐 1 month, 4 weeks ago.

Assisted by: Noman.

Author Posts
May 13, 2025 at 2:57 am #17024907

岡原 功祐

Background of the issue:
I translated my website, including my webshop, using WPML. I am trying to display products on my translated websites for French and Japanese.

Symptoms:
On my translated websites for French and Japanese, the products cannot be displayed. For example, on the page hidden link, there is nothing displayed.

Questions:
Why are the products not displaying on my translated French and Japanese websites?
Is there a specific WPML setting I need to adjust to display products on translated pages?

May 13, 2025 at 3:59 pm #17028985

Noman
WPML Supporter since 06/2016

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. I visited the link you shared: hidden link and I can see the product displaying correctly, as shown in the attached screenshot.

Have you already managed to solve the issue, or is there something I might have missed? Please let me know.

Thank you for your cooperation

Translated product.jpg
May 14, 2025 at 2:00 am #17029998

岡原 功祐

thanks .actaully I have solved the problem before your reply . thanks again.